Shipping policy

At VIWA, we are dedicated to delivering your orders efficiently. Please read our Shipping & Delivery Policy to understand how we handle shipping and deliveries.

1. Shipping Locations

We currently ship to customers within India. We regret that we do not offer international shipping at this time.

2. Processing Time

Orders are typically processed and shipped within 1-2 business days after your order is placed. Please note that processing time may vary during peak seasons.

3. Shipping Methods

We provide various shipping options, including standard and expedited shipping. Shipping costs and delivery times will vary based on your chosen method.

4. Shipping Costs

Shipping costs are determined by the total weight of your order, shipping method, and your location. You can view shipping costs at the checkout before confirming your order.

5. Delivery Time

Our estimated delivery times range from a minimum of 2 days to a maximum of 5-6 days after dispatch within India. Please note that these are approximate times, and actual delivery times may vary.

6. Order Tracking

Once your order has been shipped, we will provide you with a tracking number, allowing you to monitor your delivery's status.

7. Delayed or Missing Shipments

In the event of a delayed or missing shipment, please contact our Customer Support team at the provided phone numbers and email contacts. We will investigate the issue and work to resolve it promptly.

8. Contact Us

If you have any questions or require assistance regarding your order's shipping or delivery, please contact our Customer Support team or you can reach out via email at customercare@viwa.in

9. Order Confirmation and Receipt

Upon placing an order with VIWA, you will receive an order confirmation via email. A receipt will be included with your order upon delivery.
By placing an order with VIWA, you agree to accept and adhere to our Shipping & Delivery Policy.